Shipping Policy

Shipping Policy — Last Updated April 2026

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At Grace Haven Goods, all products are fulfilled and shipped directly by our verified third‑party suppliers. Because of this fulfillment structure, shipping times may vary depending on product type, warehouse location, and carrier availability.

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Processing Time

Orders are processed within 1–3 business days. Once an order is processed, it is immediately forwarded to the supplier for fulfillment. Orders cannot be modified or canceled after processing.

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Shipping Time

Estimated delivery windows:

• U.S. Orders: 3–20 business days

• International Orders: 7–30 business days

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These are estimates only. Actual delivery times may vary due to supplier location, customs, carrier delays, seasonal volume, or other factors outside our control.

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Multiple Shipments

Because we work with multiple suppliers, items in the same order may arrive separately.

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Tracking Information

Tracking information is provided as soon as it becomes available from the supplier. Some carriers may take several days to update tracking activity.

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Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Grace Haven Goods is not responsible for delays, losses, or additional fees resulting from incorrect or incomplete addresses.

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Lost or Delayed Packages

Grace Haven Goods is not liable for delays caused by carriers, customs, weather, or other circumstances beyond our control. Claims for lost packages must be submitted to the carrier.

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For questions, contact us at info@GraceHavenGoods.com.